Policies
Service Policies
Draft copy pending Deborah's approval
Scheduling
Consultations are scheduled after the questionnaire is returned. PENDING: confirm lead times and available days.
Communication
Project communication happens by email unless another method is agreed. PENDING: confirm response windows.
Revisions
Revisions included are listed on each package page. Additional revisions can be purchased as add-ons.
Client responsibilities
Accurate measurements, photographs, and timely feedback keep the project on schedule.
Cancellation and refunds
PENDING: cancellation windows and refund terms to be confirmed before the site is published.
Purchasing and vendors
Clients place their own orders using the sourcing list provided. Vendor availability and pricing can change.
Questions about these policies can be sent to dbhosey@gmail.com.